Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
